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Burn Bright But Don't Burnout:
...Balancing Your Legal Career with The Rest of
Your Life
By Kay G. Kenny
Balancing your life is a form of risk management. Its
about establishing a harmonious relationship between your professional
life and your personal life by instituting an effective risk management
system through effective time management procedures.
Risk Management, an insurance term,
is defined as the attempt to eliminate the potential for loss and 'burnout'
is the ultimate potential loss for any professional. One of the best
ways to avoid this burnout is through effective time management techniques.
That is finding time for both work and play and learning to use your
time more efficiently.
The first technique is to find remedies for time wasters.
Identify your primary time wasting habits by keeping a precise time
log documenting "where my time goes". If you follow the same
pattern as many of the attorneys that I speak to, the following three
time wasters are particularly troublesome for lawyers, namely: interruptions,
procrastination & ineffective delegation.
Learn to adjust or more importantly not to adjust to (1)
interruptions. Resist the ringing phone or a colleague who drops into
your office and asks, "Got a minute?" Train a skilled assistant
to say "I'm sorry but Ms. Jones is not available right now. "May
I take your number and have her return your call?" Make sure the
assistant asks the caller what this is in reference to so that urgent
calls are handled appropriately and information that is sought by the
non-urgent caller can be obtained, if possible, prior to the return
phone call. Always try to return phone calls within 24 hours and try
to return them when you are at your best!
Drop-in visitors can be handled the same way. It is imperative
to make the unwanted guest feel that you will have time for them but
you must finish this work first! When you have completed the tasks at
hand then make time to see colleagues & clients. Lack of attention
is the single biggest complaint that clients have about lawyers, and
their primary reason for changing lawyers. If you get better control
of your time and you'll have more of it!
(2) Procrastination, the act, tendency or habit of "putting
off until tomorrow...what you can do today" is another time wasting
technique unto itself! To think that you work better under pressure
is ludicrous. Your peak performance is more likely to occur when you
do not procrastinate and are NOT under time pressure. This is preferable
not only for health reasons, but it is more likely to prevent mental
and professional errors and increase creativity. Keep in mind that procrastination
occurs for several reasons including fear of failure. The thought process
goes something like..."this is difficult and I'm going to avoid
it for as long as I can. Or, you may have a genuine lack of interest
in what you have to do and may be thinking "this is really going
to be boring!" To resolve this issue once and for all, the most
effective step you can take is to break projects down into smaller units,
do-able one step at a time until the task no longer seems overwhelming.You
will eventually find that it becomes easier & easier to procrastinate
less and less...
"The way to get things done right is to do them myself?"
Are you a perfectionist or a control freak? (3) An inability to effectively
delegate work can be a most debilitating and time wasting habit.
You must be able to maximize your achievements through the efforts of
others and you must be able to manage other people so you don't work
longer hours. Change the belief that for things to be done right you
have to do them all yourself. To become an effective manager hire the
right people, be clear in your instructions, create a supportive environment
and accept the fact that everyone is capable of making mistakes.Your
staff should be expected to grow and learn from their mistakes. Provide
moral support but do not do the work. Let your staff realize
their achievements and advance their status.
The second technique in time management is to do the important things
first...Do you get into the office and think, "Let me clean
up some loose ends and I'll be able to concentrate on the more important
things." By the end of the day there is the realization that the
important matters will have to wait until the next day...and so on...and
so on...until the important things become so urgent that they must
get done first, and you feel constantly stressed out.
Balance your time by learning to prioritize your activities into two
categories: (1) important matters and (2) urgent matters. Then try to
fill your days with activities that are important but not urgent.
Include pursuits that involve long term planning, creativity and crisis
prevention. The key is to prevent important things from becoming urgent
by finding ways of doing them first. Don't put off until tomorrow what
you should be doing today, as tomorrow never comes. Once you clarify
what is important and do as many important things as possible every
day, your life will change in a profound way. The immediate effect will
be the great sense of satisfaction that results from living the life
you want and accomplishing the things that matter.
Finding the cure for overwork is the third and the most difficult
time management problem to control. There is only one prescription
for too much work and that is, obviously, less work! And there is no
expert who can help you with this. However, this may require you to
seek time management advice using a consultant whose strategies are
designed to make people work more efficiently. Or, you may need to consider
reducing billable hours or working hour requirements through the use
of part-time or flexible time. Short of that, balance your new, efficient
professional life by getting involved in alternative activities, such
as pro bono work or community service, activities that should give you
personal satisfaction. Restructuring life's major priorities is difficult
and not always the only answer. Creating a work and play schedule that
you are willing to adhere to should help you find a satisfying balance.
Quantitatively speaking, what would it be like to gain one
extra hour per day...five extra hours per week...20 extra
hours per month? To achieve these gains, all you need to do is waste
less time and work with more determination. AND IT CAN BE DONE! Do you
remember the last time you were going on vacation? Did you work more
efficiently? You probably planned your days better, shaved a few minutes
off of each conversation, procrastinated less, etc. Without going overboard,
you can do the same thing every working day. Now that you have this
extra time, it will be important to use it wisely, to achieve additional
professional goals, seek personal adventures, express your creativity,
contribute to your community and relate better to your family and friends
by making yourself available.
Most people think about time management in quantitative terms: "doing
things faster or getting more things done." However, time management
can have a qualitative meaning as well: "doing things that
truly matter or that you enjoy." Then your calendar will truly
represent a diary of how you are choosing to spend your life. The number
of things you accomplish will be weighed against their importance and
meaningfulness. The results or products of your efforts will be evaluated
in the context of the extent to which you enjoyed the process.
To become an effective time manager you must figure out why you want
to manage your time more effectively in the first place. Take out a
sheet of paper and list your goals. Start with the most abstract
such as self-esteem, love, security, adventure, creativity and proceed
to the most concrete...arguing before the Supreme Court, spending
more time with the kids, earning $200,000, traveling to the Orient,
etc.
Without a set of strong motives, your attempts at time management will
not be productive. You might try a few techniques and temporarily improve
your productivity. However, unless this leads to greater job or life
satisfaction, you will become less and less motivated to use them. To
succeed, you must be clear about the personal and professional improvements
that time management will help you achieve.
Successful lawyers, like successful people from all walks of life,
have habitual ways of thinking, performing, and relating. Now that you
have developed effective ways of managing time, there are four steps
to success:
- Set clear & concrete goals free of emotions.
- Develop concrete plans to fulfill those goals. Break the plans down
into small steps that are achievable and do not appear overwhelming.
Build fun into those plans. Pleasurable tasks are more likely to get
done and bring greater satisfaction.
- Act on those plans. Be courageous enough to accept your self as
fallible. Recognize the improbability of everything going exactly
according to plan. Constantly seek feedback and make adjustments.
These are opportunities for growth and improvement.
- And finally...successful lawyers identify with other successful
lawyers in taking these steps.
Resource: Stress Management for Lawyers...How to Increase Personal
& Professionalatisfaction in the Law...by Amiram Elwork, PhD.
contributions by Douglas B. Marlowe, PH. D., J.D. Used with permission
of the author.
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