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On Risk Management: How Areas of Practice Affect Malpractice
Insurance Rates
By Kay G. Kenny
The Daily Record, July 9, 2001
Attorneys often question which areas of practice really give rise to
the greatest number of claims, and how insurance companies analyze those
exposures and evaluate potential risk to determine a premium.
While underwriting legal malpractice exposures is complicated today
by the manner and speed with which the practice of law is changing,
there is a method to the madness. This article will attempt
to explore the more hazardous exposures in the legal field while continuing
to emphasize the need for risk management in all areas of practice.
Plaintiff PI
Plaintiff-Personal Injury consistently generates the greatest claims
frequency, approximately 24 percent of all claims by frequency and 35
percent by severity. This category includes the representation of parties
in actions to recover for personal injury, wrongful death or property
damage resulting from intentional or unintentional acts, negligence
and other causes. It also includes libel and slander actions, medical
malpractice and product liability suits where any form of personal injury
or property damage is involved.
Many factors contribute to this, not the least of which are poor client
communications, difficult clients and poor administrative procedures.
Despite general awareness of the causes of loss, and continuous emphasis
on prevention by risk managers and insurance companies, claims frequency
experience varies little from year to year. Knowing about the causes
of claims and preventive measures is not nearly as important as the
effective employment of risk management measures, on a consistent basis,
by the practitioner and his or her firm.
Standard office procedures and policies including the use of
client relations letters with checklists, engagement letters, non-engagement
letters, client service questionnaires, calendar and diary/tickler systems,
written fee agreements, and the like should help; however, there
will be claims from practitioners heavily involved in plaintiff PI.
Law firms need to be prepared to accept a deductible that is large enough
to handle nuisance claims. The known claim experience produced from
this area of practice certainly justifies the slightly larger premiums.
Real estate
Real estate practice generates about 17 percent of all claims filed
by frequency and 19 percent by severity. Real Estate includes legal
activities dealing with all aspects of real property transactions including,
but not limited to, conveyances, title searches and property transfers,
leases, condominiums and cooperatives, mortgages, condemnation and eminent
domain, zoning and land use planning, property taxes, real estate development
and financing.
These are all somewhat hazardous with additional exposures for
attorneys who serve as and/or employ title insurance agents, title abstractors,
or those who own title agencies or companies. Coverage for these activities
can either be included in the lawyers professional liability policy,
or added by endorsement. These additional exposures broaden the chance
of legal malpractice.
One sure way to limit your liability exposure is to have all independent
contractors carry their own Errors & Omissions insurance; however,
that is the exception rather than the rule in this industry.
Use of engagement and non-engagement letters, fee agreements and check
lists are imperative in this area of practice. Make sure, for example,
that everyone at a settlement knows who each attorney is representing.
Family law
Family law has become another risky area of practice as lawyers encounter
more emotionally charged situations and clients than in any other field.
This area represents 10 percent of all filed malpractice claims by frequency
and 7 percent by severity.
Family law includes all aspects of antenuptial and domestic relationships,
separation and divorce, alimony and child support, child custody matters
and adoption and court proceedings . An assessment of client relations,
primarily in the area of client communications is essential when evaluating
your risk management procedures.
In addition, bar complaints involving fee disputes give rise to malpractice
claims as this area of practice has high potential for fee disagreements.
And suing for fees normally results in a counter-claim for legal malpractice.
The same risk management techniques listed above apply in this area
of law, with particular emphasis on concise clients communication, engagement
letters and fee agreements.
Other areas
Areas of practice with high risk that have not been as common to Maryland
firms include Intellectual Property and Securities. These are generally
recognized as hot areas of practice with the technological explosion
within the business environment and the number of IPOs increasing
work in both.
* Intellectual Property patents, trademarks and copyrights
includes all aspects of the registration, protection and licensing of
same; practice before federal and state courts in actions for infringement
and other actions; the prosecution of applications before the United
States Patent and Trademarks Office; counseling with regard to
the law of unfair competition as it relates to patents, trademarks and
copyrights.
* Securities or SEC includes all activities involved with or related
to the Securities Act of 1933 and the Securities Exchange Act of 1934.
This area of practice also covers advice about or preparation or registration
(state or federal) of securities such as stocks, bonds or interest in
business. Included within this category are proxy statements, exchange
of securities and insider sales. This category would also include the
failure to recognize that securities law applied to a transaction.
Due to the severity of the claims, not every insurer is willing to
offer coverage in these areas. Those that do traditionally require comprehensive
supplemental applications from the law firm before giving a quote. Risk
management must include sophisticated software for conflicts of interest,
calendaring (docket control) for filing deadlines and foreign filings,
and confidentiality agreements. Firms must be careful with lateral hires
from other IP firms as well as participating with clients, especially
with respect to start-up companies. The opportunity to accept stock
in lieu of fees may be present in both IP and SEC practices and can
spell disaster for attorneys involved.
Final thought
Claims against lawyers appear to mirror the economy. If a serious recession
hits a particular state or region, insurers can expect to see an increase
in both frequency and severity of claims against lawyers in the following
years. And, unfortunately, lawyers have often become the target of financially
strapped and aggrieved clients after a downturn in the economy.
Resources
Profile of Legal Malpractice Claims, 1996-1999
- American Bar Association Standing Committee on Lawyers’ Professional
Liability - April 2001.
The Lawyer’s Desk Guide to Preventing Legal Malpractice - 2nd Edition,
1999.
Mutually Speaking - “Big Five E’s & O’s” - Summer 2000.
Malpractice Alert! - “Legal Malpractice Claim Frequency” - May
2001. Spring 2001
National Legal Malpractice Conference - “Underwriting Difficult
Exposures”- April 18-20, 2001.
Kay G. Kenny is Assistant General Manager of the Legal Mutual Liability
Insurance Society of Maryland. This is the twelfth in a series of articles
that includes claim prevention techniques, designed to minimize the
likelihood of being sued for legal malpractice. The material presented
does not establish, report or create the standard of care for attorneys,
is not legal advice and does not represent a complete analysis of the
topics. Readers should conduct their own appropriate research.
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